Association Management: Service

Association Management

We provide a wide range of services, from full-service association management to project specific management. Our mission is to manage the operations of your association in a professional manner with the focus on serving the membership. At Capitol Consultants, your business comes first. We tailor all our services to suit each client, because no two businesses are alike. Our experts develop ideas that solve our clients’ most complex and pressing organizational challenges. Below are just a few of the ways we can help you grow.

Association Management: Welcome

At Capitol Consultants, we follow one simple rule
"We don't make policy, we implement your policy."

Capitol Consultants provides full-service management services for twenty local, statewide, and national associations. We handle the day-to day operations of associations in a professional manner with the focus on serving the membership.

Our system allows association leaders to concentrate on policy issues instead of the day-to-day administration. Our staff provides an affordable, high degree of professionalism, executive management expertise and technological resources. By contracting with Capitol Consultants for Association Management, your association will benefit from more cost-effective management solutions and a higher level of service and benefits. More and more associations are turning to association management because of the added value.

Association Management: Service

Board Management

Our staff assists your Board of Directors and association leadership in the management of the Association by providing successful training and leadership. This includes Board of Director Training, committee chair leadership training and goal setting.

More specifically:

Coordinate Board and Committee orientation and training
Yearly Officer and Board planning retreats
Review and write bylaws, policies and procedures manuals
Record and transcribe Board and Committee meeting minutes
Assist Officers and Chairs in effectively managing meetings
Utilize trained, professional staff to manage the activities of the association as directed by the Officers and Board Members

Communications & Marketing

Capitol Consultants is adept at creating and developing effective communications tools for your association. From custom-designed newsletters and magazines to electronic communications and websites, we provide full management of your communication needs, including:

Newsletters, Magazines, Annual Reports via hard copy or electronically
Media and Public Relations, including press & news releases, op-eds, press kits, and speech writing
Website design and maintenance, including listserv hosting and online event registration
Special event promotions and brochure designing
Event Marketing via direct mail, electronic mail, website communications, fax and phone messages to ensure successful and profitable events
Management of all communications to ensure a branded message for your association

Financial Management

Capitol Consultants provides professional financial management services in coordination with your policies and procedures.

Daily bookkeeping Services
Accounts receivables and payables
Online credit card processing
Member dues invoicing and collections
Budget preparation in consultation with the Board and treasurer
Monthly financial reporting to the Board in a clear and easy to read format
Audit and tax filing management & reporting
Preparation of all yearly financial statements
Investment and fund management

Because of our significant fund balances, we are able to negotiate the best and most cost effective banking services for our associations.

Fundraising

Capitol Consultants develops and manages effective fundraising programs. Dues income alone is no longer sufficient for an association to survive. Non-dues income through fundraising activities is a must in today's economy.

Some Examples:

Yearly sponsorship opportunities to support association activities
Associate membership opportunities
Trade show programs
Grant writing assistance
Print and Website advertising sales
Fundraising campaigns
Affinity and non-dues revenue generating programs
Direct mail campaigns

Meeting & Event Planning

Our staff plans and executes more than 1,600 meetings and conferences annually. We have unparalleled success in all aspects of planning from monthly board meetings to major conventions and trade shows. We place considerable meeting planning professionals on site to ensure the success of the meeting, golf tournament, seminar, educational offering, convention or trade exposition. We have the staff capacity for any type of event.

We provide:

Site selection services
Contract negotiations
Design and publication of promotional and marketing materials
Onsite meeting and registration management
Sponsorship and advertising sales
Creative and innovative conference planning
Menu and special event planning
Pre- and post-meeting evaluations
Best possible pricing due to our volume buying and industry connections

Member Recruitment & Retention

Capitol Consultants understands that the association is only as strong as the membership. A strong and involved membership is the lifeblood of an association. We also recognize the importance of not only getting new members, but retaining current members. Our professional staff focuses on providing your members with the highest level of customer service.

Specific Examples:

Development and maintenance of accurate membership database
Prospective membership promotion and marketing
Design, maintenance and publication of print and online membership directories
Ongoing membership retention efforts
New member orientation programs and events
Prompt response and management of member requests for information and service

Program Development

Professional education and training is a cornerstone member service for many associations. Capitol Consultants staff plans, develops and implements effective education programs for association members.

Examples:

Seminar development and management
Online training programs
Certification program development and maintenance
Effective marketing and promotion of education programs
Speaker identification and fee negotiation
Onsite seminar management, including registration
Evaluation tabulation and reporting
Continuing education facilitation and record keeping for members

Strategic Planning

A successful strategic plan keeps the association "on track" and saves time and money. Without a good strategic plan and mission statement, associations tend to stray from its programs and goals and go in many different directions. Richard Davis, the president of Capitol Consultants, is a certified strategic planning facilitator and has facilitated and written strategic plans for more than fifteen associations, chamber and business groups.

Specific Examples of Services:

Strategic planning facilitation
Mission statement development
Effective review and management of goals and objectives
Member and nonmember surveys
Review of internal and external trends
Monitor the strategic plan to ensure Board review

Extended Services

Capitol Consultants offers a number of other related media, legislative and management services. Our staff has a wealth of knowledge and experience - let us customize services to fit your needs.

Media Consultation
Press Releases/ Letters to the Editor/ Opinion Editorials
Ballot Counting
Polling
Political Consulting
Branding
Environmental Consulting Services
Meeting Planning
Permitting
Speech Writing
Editing
Printing
Strategic Legislative Planning

Interim Management

Associations of all sizes, missions and goals warrant various needs from a management firm. Capitol Consultants can tailor a management agreement that best serves the needs of any association.

Short-term association management
Stand alone convention management
Seasonal management
Interim executive director roles
Grant management
Financial reorganization
Fundraising
Special events